University Information Technology Services Help Line
Available 24 hours daily
These guys know everything, and, if they’re stumped, they’ll find someone who isn’t. The best part: It’s totally free.
855-6789
ITHelpLive (live chat with a consultant)
Available Monday through Friday
ithelplive.iu.edu
IU Knowledge Base
Search for your computer problem anytime at kb.iu.edu
Carry-in Consulting
Open from 8 a.m. to midnight Monday through Thursday, from 8 a.m. to 9 p.m. on Friday, from noon to 5 p.m. on Saturday and from noon to midnight on Sunday
The Support Center, located in the Information Commons on the first floor of the Herman B Wells Library, offers support for software and operating system problems only. This means if your disk drive dies, you’ll have to contact the computer’s manufacturer or another computer repair service. Fees start at about $35 per hour.
855-6789
Freshman year 2.0
Computer trouble? We’re the Internet generation, but sometimes technology still gets the best of us. Here’s where to turn:
Get stories like this in your inbox
Subscribe
